We are committed to protecting and respecting your privacy. This Policy explains how we use the information we collect about you and how you can instruct us if you prefer to limit the use of that information. Please read the following carefully to fully understand our practices regarding personal data. By submitting personal data on registration to any of our affiliated web sites (the “sites”) you consent to the collection, storage, use and disclosure of such personal data in accordance with the provisions of this Policy.
How do we protect your information?
We take our data security responsibilities seriously, employing the most appropriate physical and technical measures, and review these measures regularly. We follow strict security procedures in the storage and disclosure of customer information. All sensitive credit information is transmitted via Secure Socket Layer (SSL) technology. SSL is the industry standard method of encrypting personal information and credit/debit card details so that they can be securely transferred over the internet. In accordance with the above we will take appropriate security measures to guard against unauthorised access to your personal data or against its alteration, disclosure or destruction. However transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is therefore at your own risk. Where you have chosen (or we have provided you) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. The data that we collect from you may be transferred to, and stored at, a destination outside of your home country. It may also be processed by staff operating outside of your home country, who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of an order placed by you via the sites, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and, to the extent that such transfer is within our control in accordance with the relevant protections required by law in place.
What information do we collect?
We may collect and process the following data about you: Information that you provide by filling in forms, specifically, but not exclusively any registration form, on our sites. This includes information provided at the time of subscribing to a service provided by us, purchasing items through our sites, posting material on or to our sites (where permitted), requesting further services, or utilising any future services we may offer. Information may also be requested when you enter a competition or promotion sponsored by us or another company in our group of companies, and when you report a problem with our sites; On registration, we will request your name, email address and delivery address; If you contact us, we may keep a record of that correspondence; We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; Details of transactions you carry out through our sites and of the fulfilment of your orders; Details of your visits to our sites (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access; Such other data or information emailed by you to us or entered by you on our sites. Uses made of the information We use information held about you in the following ways: To enable us to supply you with further information about our company, products and/or services that you request from us or which we feel may interest you where you have consented to be contacted for such purposes; To ensure that content from our sites is presented in the most effective manner for you and for your computer; To aid us in providing you with assistance where you have requested products, further information or logged an enquiry; To carry out our obligations arising from any contracts entered into between you and us. To the extent that carrying out such obligations necessitates us disclosing your personal information to agents, contractors or other third parties involved in the performance of contracts entered into between you and us, you agree and consent to such disclosure; To allow you to participate in interactive features of our service, when you choose to do so; To notify you about changes to our services; In order to comply with any of our legal and regulatory obligations; To monitor website usage in order to improve our services and sites. You will not receive unsolicited marketing communications from us unless you have agreed to this. We may, however, contact you from time to time as necessary with information or queries about your registration, your purchases and/or your postings.
Changes to our Privacy